Some R&D led me to this post stating that this is a known issue but - no answers that seem to help me (because I can't fully uninstall the program). With no real way that I'm aware of to even begin to debug this issue, I'm really lost. This has not been an issue in the past, but could be why this is happening? I logged into the client's iTunes account from my own iTunes and downloaded accordingly. Note: Both workstations are indeed running the same exact OS and "Apple Remote Desktop" versions.Ī potential caveat is that I did not pay for this software. Notice my only other option above is to "Quit" so, I'm kind of stuck here.
That being said, when I click "Check for Updates" - It closes ARD, opens the App Store and states "No Updates Available". The most fun I'm having here is that there are NO updates available for the product - and - I can not even go to the "preferences" panel for ARD while this warning is present. Click “Check for Updates” to search for updated software." The Remote Desktop administrator software must be upgraded on this computer. " The Remote Desktop administrator software does not match the installed client software version. Please keep in mind, I am able to successfully connect to my VPN, it's the ARD software that fails here.Īfter successful login to my VPN I go to open ARD and am met with this lovely message: ARD or " Apple Remote Desktop" (Ver 3.8) is a necessary evil for me to tunnel into my workstation at the office.
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